Shipping Methods & Charges

Standard Shipping:

Shipping rates for most items are based on weight and delivery location. To calculate the rates for domestic purchases simply add items to your cart by clicking purchase for the items you are most interested in. Below your selected items, enter your zip code to calculate the shipping charge. We like to make shipping simple and affordable! Our preferred carriers are Special line logistics, we will determine which carrier we use at time of shipment.

Expedited Services:

We can expedite the delivery of your purchases using the services of DHL Express service levels. These rates will display as available options when you checkout.

HOW LONG DOES DELIVERY TAKE?

3-5 business days, 5-7 business days, 7-15 business days. It depends on your address. (Except Customize products)

WHAT COUNTRIES DO YOU SHIP TO?

Worldwide

HOW WILL MY DELIVERY BE SHIPPED?

USPS, UPS, DHL, Fedex, UBI, Special line logistics and amazon functions. We will choose the carrier that we think works best for our customers. (you can also assigned specify logistics, but there will be costs.)

I ORDERED MORE THAN ONE ITEM. WILL THEY ALL BE DELIVERED AT THE SAME TIME?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

CAN I CHANGE THE DELIVERY ADDRESS OF MY PACKAGE AFTER IT HAS BEEN SHIPPED OUT?

Unfortunately, we cannot change the shipment once the product is en route.

WHAT DO I NEED TO DO WHEN I RECEIVED A DIFFERENT PRODUCT THAN WHAT I ORDERED?

Please contact customer support at support@jqueenwatchwinders.com

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